Privacy Policy | palstudios

Philipp Zhou / palstudios
Roderbirkenerstraße 8, 40591 Düsseldorf, Germany
Email: info@palstudios.de

Introduction

We take the protection of the data of users of our website very seriously and are committed to safeguarding the information that users provide to us in connection with the use of our website. Furthermore, we are committed to protecting and using your data in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information through the use of our digital assets (the “Services”) when you access them via your devices.

Please read this Privacy Policy carefully and make sure you fully understand our practices regarding your data before using our Services. If you have read and fully understood this Policy and do not agree with our practices, you must stop using our digital assets and Services. By using our Services, you acknowledge the terms of this Privacy Policy. Continued use of the Services constitutes your consent to this Privacy Policy and any updates or modifications to it.

This Privacy Policy explains:

How we collect data
What data we collect
Why we collect this data
To whom we disclose the data
Where the data is stored
How long the data is retained
How we protect the data
How we handle minors
Updates or changes to this Privacy Policy

What Data Do We Collect?

We may collect the following types of data:

Non-personal information — data that cannot be used to identify an individual. This may include aggregated usage data, technical session information, and statistics collected automatically during the use of our Services.

Personal information — identifiable data that can directly or indirectly identify you, such as name, email address, postal address, phone number, IP address, and similar information. When we combine personal with non-personal data, we treat the combined data as personal information.

How Do We Collect Data?

We collect data in the following ways:

When you use our Services — we may collect usage, session, and related technical information.
When you voluntarily provide information — for example, when you contact us directly via email or feedback forms.
From third-party sources — such as analytics providers, advertising partners, or authentication services (e.g., Facebook, Google).
When you sign in or register through a third-party service such as Facebook or Google.

Why Do We Collect This Data?

We may use your data for the following purposes:

To provide and operate our Services.
To develop, customize, and improve our Services.
To respond to feedback, inquiries, and provide support.
To analyze usage and demand patterns.
For internal, statistical, and research purposes.
To improve data security and prevent fraud.
To investigate or enforce our Terms and legal obligations.
To send updates, promotional materials, or relevant communications (you can unsubscribe at any time via the link in our emails).

With Whom Do We Share the Data?

We may share your data with trusted service providers in order to operate our Services — for example, with third-party hosting providers or technical support companies.

We may also disclose data in the following situations:

To investigate, prevent, or act against illegal activity or policy violations.
To establish or exercise our legal rights.
To protect our property, users, or the public.
In the event of a business merger, acquisition, or transfer.
To authorized third-party providers for data processing, storage, or cloud services.
To improve user experience together with partners.

We may share non-personal data at our discretion for business or statistical purposes.

Cookies and Similar Technologies

When you visit or access our Services, we and authorized third parties may use cookies, web beacons, pixel tags, scripts, and other tracking technologies. These technologies help us improve navigation, optimize performance, personalize user experience, and ensure security and fraud prevention.

For more details, please refer to our Cookie Policy.

Where Do We Store the Data?

Our company and trusted partners operate globally. Therefore, data may be stored and processed in various jurisdictions worldwide. We ensure that all data processing complies with applicable data protection regulations.

How Long Do We Retain the Data?

We retain collected data as long as necessary to provide our Services, comply with legal or contractual obligations, resolve disputes, and enforce agreements.
We may correct, update, or delete inaccurate or incomplete data at our discretion.

How Do We Protect the Data?

Our digital assets are hosted on secure platforms that provide data storage, databases, and general applications. Your data is stored on secure servers behind firewalls, with HTTPS access to most areas.

Despite these efforts, no system can guarantee absolute security. Therefore, please use strong passwords and avoid sharing highly confidential information through unsecure communication channels such as email or messaging apps.

How Do We Handle Minors?

Our Services are not intended for minors. We do not knowingly collect data from children under the legal age of majority.
If we learn that a minor has shared data with us, we will delete this data and restrict access.
If you believe a minor has shared data with us, please contact us immediately.

Legal Basis for Processing (EU Users)

We process personal data only when:

It is necessary to fulfill or perform a contract (e.g., providing services or support).
It is required for compliance with legal obligations.
It is necessary to pursue our legitimate business interests in a fair and proportionate manner.

EU residents have the right to:

Request confirmation of whether personal data concerning them is being processed.
Request access to and a copy of their personal data.
Request correction or deletion of their personal data.
Object to processing or request restriction of processing.
File a complaint with a data protection authority.

We may transfer data internationally only if adequate protection levels are ensured, including contractual safeguards with third parties.

California Consumer Rights (CCPA)

If you are a resident of California, you may have the right under the California Consumer Privacy Act (CCPA) to request access to or deletion of your personal information.
To exercise your rights, please contact us using the details below.

Updates or Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. The most current version will always be published on our website (see “Last Updated” date).

We encourage you to review this page periodically. Substantial changes will be announced on our website.
By continuing to use our Services after such notifications, you accept and agree to the updated Privacy Policy.

Contact

If you have questions regarding our Services, this Privacy Policy, or your personal data, please contact:

Name: Philipp Zhou
Address: Roderbirkenerstraße 8, 40591 Düsseldorf, Germany
Email: info@palstudios.de